Cross-border access and routes to mainland China: 120+ countries / 180+ routes, no email required. Create an account with a username and password.
Supports Trojan, VLESS, Hysteria2 and TUIC. Choose from Hong Kong, Singapore, Tokyo, Los Angeles, Frankfurt and a Shanghai exit for access to mainland China. Get the client and subscription from the user panel. For your first connection, follow the Quick Start Guide to import your subscription.
Connections and usage
Check the routes first, then consider how you plan to use them. VPNEG combines international access and connections to mainland China in one subscription. Your actual experience depends on your local network, exit region, client and destination service. The guidance below can help you choose a route and find a starting point when something goes wrong.
Slowdowns during peak hours can come from your local Wi-Fi, your carrier's routing or congestion at the exit. VPNEG offers IEPL dedicated lines, relay routes and direct connections so you can compare performance on the same device and destination. Use the Hong Kong IEPL line and Singapore relay as examples of different paths, rather than choosing by distance alone. If switching routes makes little difference, check your local network and background transfers. Choose a protocol and route that work well together; no topology is best in every environment.
VPNEG follows an anonymous, no-logs policy. No email is required; create an account with a username and password. A no-logs policy is a privacy commitment by the service, but it does not prevent websites from recognizing an account you're signed into or replace security settings on your browser and device. Keep your subscription URL safe like a password; don't include it in public screenshots or shared documents. If you need help with a connection, share only the details needed to troubleshoot and redact your subscription credentials. See the Privacy Policy for details on how information is handled.
VPNEG supports Windows, macOS, iOS, Android and Linux, with unlimited simultaneous devices. Import the subscription on work computers, personal computers and mobile devices, and choose an exit for each use. Device limits and plan data are different things: account usage still includes traffic from every connected device. Monthly plan data resets each month on your activation date. When choosing a plan, consider browsing, file sync and video use across all your devices. If you switch devices, get the client and subscription from the user panel rather than using a configuration from an unknown source.
Access to tools like ChatGPT, Claude and Gemini depends on both the network path and each platform's service regions, account status and policies. With VPNEG, first check that your client is connected, then choose an exit region supported by the service. For ongoing sessions, try to stay on the same region rather than switching frequently. If regular pages load but a tool still reports an error, check the account notice and platform status instead of repeatedly reconnecting. International routes can optimize your network path, but do not guarantee access to third-party platforms.
For international streaming, check your account region and the content's licensing area first, then choose an appropriate international exit. For video services in mainland China, you can try the Shanghai exit. Changing your exit does not grant content access: the platform determines membership requirements, its catalog and playback quality. If video buffers, pause large transfers on other devices and compare routes. Streaming uses data continuously, so check your account usage when choosing a monthly plan. Unlimited devices does not mean unlimited data.
VPNEG offers a 14-day money-back guarantee. See the Terms of Service for eligibility and how to request a refund. Monthly plans reset data each month on your activation date; data packs last until used and never expire. When upgrading a monthly plan mid-cycle, the price difference is converted into remaining days. Don't estimate it based on data usage. Pay with Alipay, WeChat Pay or USDT. For help with an order or refund, submit a ticket through the user panel with the relevant order details. Don't share account credentials on public pages.
Regions and exits
VPNEG covers 120+ countries and 180+ routes. The table below shows commonly used exits, not the full route list. First, choose a route based on your destination: use an international exit for international sites and consider an exit to mainland China for services there. Then compare direct, relay and IEPL routes on your current network.
A nearby exit doesn't always have the best carrier route, and routes in the same region can perform differently. Check actual results on your usual device and at your usual times, and keep a suitable backup exit. For streaming, the regions in the table indicate exit locations only. Check the platform's catalog, membership requirements and service-region rules separately.
| Country or region | City or exit | Route type | Streaming availability |
|---|---|---|---|
| Hong Kong | Hong Kong exit | IEPL dedicated line | Availability depends on the platform's service region and actual playback |
| Singapore | Singapore exit | Via relay | Availability depends on the platform's service region and actual playback |
| Japan | Tokyo | Direct | Availability depends on the platform's service region and actual playback |
| United States | Los Angeles | Via relay | Availability depends on the platform's service region and actual playback |
| Germany | Frankfurt | Direct | Availability depends on the platform's service region and actual playback |
| Mainland China | Shanghai exit | Route to mainland China | For access to mainland China; check platform rules |
Direct routes are straightforward, relay routes connect through an intermediary node, and IEPL dedicated lines use a different route topology. The route label describes its type, but can't replace testing it on your current network. In our guide to routes and protocols, learn more about packet loss, congestion and protocol compatibility. Not every connection issue comes down to exit distance.
The route status below is for reference. It isn't a speed test from your device or an indication of response times on the destination website. After connecting, open the page you need and check whether sign-in, file transfers or video playback work as expected. If only one service has an issue, note its error message first, then decide whether to change exits.
Monthly plans and data packs
Monthly plans suit regular use, with data resetting each month on your activation date. Data packs suit occasional use: they last until used and never expire. Checking your past usage and budget usually makes it easier to choose than comparing prices alone. Unlimited simultaneous devices are supported, but include traffic from all devices when estimating data needs.
Browsing, text chats, continuous video playback and large file sync all use data differently, so connection time alone isn't enough to estimate your needs. If you're unsure, start with your actual workflow and check usage in your account. When upgrading a monthly plan mid-cycle, the price difference is converted into remaining days. See the plan page and user panel for full billing details.
¥9.9/month
A good fit for browsing, text conversations and occasional access. If you regularly sync files or stream video, check your actual usage to see whether you need a higher data allowance.
¥18/month
A good fit for using desktop and mobile devices at the same time and accessing content regularly. Consider work file transfers, AI tools and video use together when reviewing monthly data usage.
¥28/month
A good fit for sustained data use, such as video streaming and file transfers. A higher data allowance gives you more room to use data; it doesn't guarantee a particular website's speed or availability.
Data packs: ¥158/300GB · ¥358/1000GB · ¥658/3000GB. Use the data at your own pace; it never expires. A good fit for irregular use when you want to draw on data as needed. Never expiring doesn't mean the data automatically replenishes.
VPNEG accepts Alipay, WeChat Pay and USDT, and offers a 14-day money-back guarantee. Before choosing a plan, make sure the billing method and data allowance fit your needs. After payment, view your order and subscription in the user panel. No email is required; create an account with a username and password. Keep your account details safe rather than relying on a temporary device to remember your login.
If you already have a subscription, check your current plan and remaining data before deciding whether to upgrade or change how you use it. For order questions, submit a ticket through the panel with the order details and a description of the issue. Don't share your subscription URL publicly. Find more about billing, setup and connection issues on the Plans, Quick Start Guide and FAQ pages.
Setup and plan guides
These articles cover specific questions, from device setup to billing. If you're new, start by importing a client and checking your exit connection before deciding how you want to use the service long term. If you're experienced, compare usage, refund terms and route maintenance rather than relying on price or a single connection test.
Follow the steps to get a compatible client, import your subscription, allow the VPN configuration and verify your exit connection on iPhone. Includes fixes for common errors.
Read article →Can you connect multiple devices? How does data usage work? Will speeds be limited? Do you need to stay connected? What's a subscription URL? Get clear answers to 10 common questions.
Read article →Choosing a service for the long term takes more than comparing prices. Learn how to assess refund terms, operational transparency, route maintenance and payment options. This guide covers how to choose; it doesn't mean VPNEG offers annual plans.
Read article →VPNEG offers cross-border routes and connections to mainland China. No email required. 14-day money-back guarantee.